VPN5 Setup - Multi-Factor Authentication (MFA) Mechanism - Windows

National Taiwan Ocean University | VPN Setup Guide

Set up your VPN in just 3 tasks

Choose your current setup status to see the steps you need next.

⚠️ Before your first setup:Apply for VPN service through the Academic Information System first. You cannot log in to the VPN Portal until the service is activated.
Open Academic Information System

👋 What is your current setup status?

Your next step:Complete Tasks 1 → 2 → 3 in order.
🔎 Check these two questions:
① Can you open Sophos Connect on your computer?
　No →

② Does Google Authenticator on your phone show a VPN 6-digit verification code?
　No →
　Yes →

🚀 Tasks to complete

Complete one task at a time. Check that it is done before moving on.

1

💻 Install VPN on your computer

About 5 minutes

1Download and install Sophos Connect

Install Sophos Connect, the client used for the university VPN.

Download Sophos Connect Sophos Connect installation screen Windows permission prompt
2Import the NTOU VPN configuration

Download the university-provided .scx file and import it into Sophos Connect.

Download VPN configuration (.scx)
✅ Done when:Sophos Connect opens successfully on your computer.
2

📱 Set up phone authentication

About 5 minutes

1Install Google Authenticator

Install Google Authenticator from the App Store or Google Play on your phone. Check that the developer is Google / Google LLC.

iPhone / iPad Android Google Authenticator App
2Log in to the NTOU VPN Portal

Log in with your university email account.
(Use a computer to log in so you can scan the QR code with your phone.)

Open VPN Portal VPN Portal login screen
3Scan the QR code

Use Google Authenticator on your phone to scan the QR code displayed in the VPN Portal. If no QR code appears on your first login, try another browser.

VPN Portal QR code screen Scanning a QR code with Google Authenticator
4Check for a 6-digit verification code

Authenticator will display:

Sophos SFOS: username @VPN5 

6-digit one-time code

The 6-digit code refreshes every 30 seconds.

Do not delete the Sophos SFOS entry.You will need this one-time code each time you connect to VPN.
✅ Done when:Your phone displays the VPN 6-digit verification code.
3

🔐 Connect to VPN

Start here for future VPN connections

1Open Sophos Connect

If this icon does not appear, try restarting your computer.

Sophos Connect in the Windows system tray

Select the NTOU vpn5.ntou.edu.tw connection.

Sophos Connect connection button
2Enter your login details
Sophos Connect username, password and verification code fields
3Click Connect

Wait for Sophos Connect to establish the connection.

🎉 Connected!
When you see Connected, your VPN is connected and you can access campus resources. Sophos Connect successful VPN connection screen

🚀 Already finished setup?

Sophos Connect → enter your Student ID + @mail password + 6-digit phone code→ Connect.